We’re currently experiencing a high volume of patients due to a community-wide shortage of providers.

• Longer wait times during your visits
• Delays in scheduling appointments
• Slower response times for routine questions from our medical staff

We understand that waiting for medical care can be a frustrating experience, especially when you’re dealing with pain or discomfort. Please know that we are doing everything within our power to minimize these delays. We are actively recruiting additional staff and aim to return to our standard 24-48 hour response times as soon as possible.

• Use HealtheLife, our Patient Portal: If you’ve seen a provider on or after September 11, 2023, please sign up and use HealtheLife. This secure online portal allows you to request appointments, request prescription refills, and directly message your provider’s staff.
• Limit Messages for Follow-up Care: Unless your provider has identified your condition as medically urgent, it may take longer than normal to schedule appointments. To expedite communication at Strawberry Wilderness Community Clinic, we kindly request limiting messages to one per inquiry to help facilitate prompt and effective responses.
• Be Kind to Our Staff: They are the backbone of our practice, working tirelessly under challenging circumstances. Any delays are beyond their control, and your kindness and understanding are greatly appreciated.

We are grateful for your continued trust in our practice and are committed to getting through this period together.