Certified Medical Assistant (CMA / CCMA) | Full-Time

Rinard Media

City, State: John Day, Oregon

POSITION SUMMARY:
Medical Assistant provides patient care in the office setting. Provides care that meets the psychosocial, physical and general aspects of care; meets the communication needs of patient and family; provides care that reflects initiative and responsibility indicative of professional expectations, under the supervision of a Registered Nurse and/or physician. Maintains regulatory requirements, nursing and office policies, procedures and standards. Communicates with physicians and team members about patient’s clinical condition, including results of diagnostic studies and symptomatology. Demonstrate ability to learn and maintain appropriate technical skills to effectively support the electronic record system.
Multi-tasking, self-motivation, organization skills, and be able to work in a fast-paced environment are required. Embraces and practices A.I.D.E.T. skills/Customer Services at consistently. Participates in the department’s continuous quality improvement (CQI) practices.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:
Promotes the mission, vision and values of BMHD.
Provide direct patient care under the supervision of an RN/LPN/LVN and/or physician, evaluates outcomes, consults with other health team members as required.
Ability to assist nursing and medical staff with routine examinations and patient treatments which may include neonate, pediatric, adolescent, geriatric patients and the general patient population.
Perform all aspects of patient care in an environment that optimizes patient safety and reduces the likelihood of medical/health errors.
Meets current documentation standards and policies.
Demonstrates the ability to be flexible, organized and function under stressful situations.
Completes annual education requirements.
Represents the organization in a positive and professional manner in the community.
Any additional duties pertaining to the daily operations of the SWCC as assigned by the Clinic Director.

Ability to communicate effectively in English, both verbally and in writing.

Establish & maintain solid working relationships with communication, cooperation, and positive interactive with all employees, staff, patients and physicians.

SUPERVISORY RESPONSIBILITIES:
None

REPORTS TO:
Clinic Director

EDUCATION QUALIFICATIONS:
Required: High School Diploma or GED equivalent
Required: Certified Medical Assistant through the American Association of Medical Assistants (AAMA)
Medical Terminology Courses or Venipuncture classes

CERTIFICATION/LICENSURE REQUIREMENTS:
Required: Successful completion of Medical Assistant Program, Basic Life Support (BLS) certified by American Health Association (AHA) – Must maintain current BLS certification and recertify prior to expiration date.

SKILLS:
Required: Basic Computer Skills, Knowledge of medical terminology, experience with release of information, electronic medical record/transcription, and working experience in medical office setting or hospital.

LANGUAGE SKILLS:
Able to communicate effectively in English, both verbally and in writing.
Additional languages preferred.

This job description reflects management�s assignment of essential functions; it does not prescribe the tasks that may be assigned.

CORE ACCOUNTABILITIES:

  • Productivity
    Demonstrate ability to maintain a high level of output without sacrificing quality.
    Able to demonstrate and maintain consistent and efficient performance.
    Able to work with small products with repetitive motion and dexterity required.
    Ability to determine appropriate course of action in more complex situations
    Ability to manage multiple and simultaneous responsibilities and to prioritize scheduling of work.
    Ability to complete work assignments accurately and in a timely manner.
    Completes educational requirements.
  • Technical Skills
    Demonstrate ability to learn and maintain appropriate technical skills to effectively support the electronic record system.
    Ability to communicate effectively, both oral and written, through e-mail, presentations, etc.,
    Displays an understanding of the facility�s learning management system and keeping required education up to date.
    Displays a proficient understanding of Excel.
    Displays a proficient understanding of electronic medical records.
    Displays an understanding of electronic healthcare systems.
    Proficiency with Microsoft Google Calendar, Gmail, Excel, Keyboarding and reporting.
    Completes orientation skills checklist assigned for departments.
  • Teamwork
    Establish & maintain solid work relationships, through communication, cooperation, and positive interaction with all employees, staff and physicians.
  • Approachability
    Build rapport by making the effort to be cooperative and adaptive, put others at ease, and support co-workers.
  • Listening
    Practice active listening; display patience when listening to the views of others, and discuss differing opinions with an open mind.
  • Problem Solving
    Work with others to prevent problems & find a solution when issues arise.
    -Staff Meetings
    Expected to attend departmental staff meetings and other meetings as required by administration.
  • Customer Service
    Exhibit professional behavior while being caring and compassionate.
  • Customer Focus
    Dedicated to meeting the expectations of the internal customer. Demonstrate sensitivity, empathy, concern and respect for others. Act with the patient care in mind, gain trust and respect by building and maintaining effective relationships.
  • Maintain confidentiality
    In accordance with hospital and HIPAA regulations.
    Demonstrate sensitivity, empathy, concern and respect for others. Act with the patient care in mind, gain trust and respect by building and maintaining effective relationships.
    Represents the organization in a positive and professional manner at all times.
    Establish and maintain cooperative working relationships with others including physicians, nurses, administrators, managers, vendors, and other healthcare industry personnel.
    Presents a neat and professional appearance.
  • Effective Use of Resources
    Maximize the resources while minimizing waste and controlling expenses. This includes the effective use of work time and supplies, working safely, following established work practices, and seeking ways to improve operations.
  • Improvement
    Recommend procedures that reduce costs and streamline operations while improving quality.
    Maintain neat, clean and professional work area.
  • Initiative
    Self motivated and contribute to new ideas.
    Active and reliable attendance is crucial to the position due to patients and providers relying heavily on their CMA on a daily basis.
    ** If an applicant has non-certified Medical Assistant experience and is close to testing for Certification, BMHD will consider you for the position depending on your experience and goal to certify within a short time frame.
  • Improvements
    Initiate improvements and apply new methods of working to help achieve goals.
  • Learning on the go
    Develop an action plan when facing new problems, and be open to change.

KNOWLEDGE, SKILLS AND ABILITIES:
Maintains self-motivation and sustains a high level of momentum.
Able to successfully prioritize when faced with requests, demands and deadlines.
Knowledge of customer service concepts.
Must be extremely detail oriented and able to perform accurate and thorough recordkeeping.
Ability to communicate effectively in English, both verbally and in writing.
Proven ability to work as part of a team, in a fast-paced production-oriented environment.
Expresses excellent judgment, discretion and decision making abilities.
Supports and maintains a culture of safety, quality and positive patient and/or employee experience.
Ability to prioritize, highly organized.
Ability to type 50 words per minute with accuracy.
High work ethic, low absenteeism, attends staff meetings and other mandatory trainings as required.

EDUCATION REQUIREMENTS:
Required: High School Diploma or GED equivalent
Preferred: Intermediate Microsoft Excel working with spreadsheets and/or data entry.
Clerical and Office experience in hospital or healthcare environment.
Working knowledge of electronic medical records and electronic healthcare systems.
Additional Information
Shift : Day
Contact Information
Shae Voigt – HR Coordinator / Strategic Business Partner
Human Resources Department / Blue Mountain Care Center Administration
170 Ford Rd
John Day, OR 97845
Email: svoigt@bluemountainhospital.org
Phone: 541-575-3820
Fax: 541-575-3815