Emergency Department (ED) Technician | Full Time

Holly Thompson

Why Blue Mountain Hospital District & Grant County?

The Blue Mountain Hospital District (BMHD) is located in Grant County, Oregon, at the heart of the John Day River, in beautiful, rural, Eastern Oregon.  Our District is comprised of a Critical Access Hospital (CAH), Family & Rural Medicine Clinic, Home Health and Hospice, Emergency Medical Services, an Intermediate Care Center and all of the supporting ancillary departments necessary to care for the health and wellness of our community.

Our District spans from John Day to Prairie City, nestled in a valley surrounded by the Blue Mountains.  The Strawberry Mountain Range and John Day River Valley offers a variety of outdoor activities, from abundant hiking/mountain biking/horse riding trails, to high and low lakes and ponds.  Our area is known to be a “go to” place not just for recreation, but also for big game hunting and fishing!

Join our family-like team and settle into a lifestyle that is hard to beat!

For more information on our area, visit our Grant County Chamber of Commerce page at: https://www.gcoregonlive.com/

Job Summary

The ED technician must provide care in accordance with acceptable medical practice standards and works within their scope of practice as outlined in this policy.  Protects confidential/private information related to patients, families, employees and others.  Provides constructive input in department development and operations designed to improve patient care. Demonstrates performance by adhering to Blue Mountain Hospital’s handbook and established policies and procedures. Performs all duties in a manner that promotes team concept, culture of excellence and accountability and reflects the Blue Mountain Hospital mission and philosophy.The ED technician works closely with all members of the emergency team to provide direct patient care, optimize positive patient care outcomes and maintains positive and constructive interpersonal relationships. Understanding and practicing the principles of effective teamwork is key. Demonstrates competency by consistently providing compassionate care equally to all patients while actively incorporating the mission and core values of Blue Mountain Hospital.

Essential functions and Responsibilities

  • Assists Emergency Department nursing staff by providing patient care as ordered by the emergency department physician, following those written and verbal orders precisely in conjunction with the patient’s primary RN.
  • General duties include but not limited to rooming patients, obtaining vital signs, monitoring VS, drawing lab specimens and delivery of specimens to the lab, accompanying patients to radiology, and reports patient needs to the patient’s primary RN. Scheduled routine stocking, checking for expired and outdated supplies, data gathering for compliance reports and being a part of helping the ED be compliant with CMS regulations is essential.
  • Specific duties may be assigned as requested by the patient’s assigned RN. These may include: assisting with transferring patients to the floor for admission, set up appropriate supplies, suture set up, set up instruments, equipment, removal of Foleys, assist with application of splints, intravenous access, and removal, obtaining blood specimens, ECG’s, wound preparation and wound dressings etc.  Preparing the patient for transfer, and other duties that are within the EMT Intermediate’s scope of practice.
  • Follows departmental guidelines in assisting the nursing staff, as requested, in the administration of any medication or procedure in the Emergency Department. Work closely with the primary RN in any administration of medications.
  • Reports all accidents, incidents, changes in patient status/condition/actions immediately. Document all pertinent information in EHR and pass information to primary RN.
  • Assist in arranging appointments, transportation in conjunction with interdisciplinary team when necessary.
  • Is familiar with and follows policy and procedures of facility to provide optimal care for the patients.
  • Maintains compliance with education and facility mandatory education.

Core Accountabilities

Productivity

Demonstrate ability to maintain a high level of output without sacrificing quality.

  • Able to demonstrate and maintain consistent and efficient performance.
  • Able to work with small products with repetitive motion and dexterity required.

Technical Skills

Demonstrate ability to learn and maintain appropriate technical skills to effectively document in the electronic record system.

Teamwork

Establish & maintain solid work relationships, through communication, cooperation, and positive interaction with all employees, staff and physicians.

  • Approachability – build rapport by making the effort to be cooperative and adaptive, put others at ease, and support co-workers.
  • Listening – practice active listening; display patience when listening to the views of others, and discuss differing opinions with an open mind.
  • Problem Solving work with others to prevent problems & find a solution when issues arise.

Customer Service

Exhibit professional behavior while being caring and compassionate.

  • Patient/Family Focusdedicated to meeting the expectations of patients and family. Strives to educate plan of care. Demonstrate sensitivity, empathy, concern and respect for others.  Act with the patient care in mind, gain trust and respect by building and maintaining effective relationships.
  • Maintain confidentialityin accordance with Blue Mountain Hospital and HIPAA regulations.

Effective Use of Resources

Maximize resources while minimizing waste and controlling expenses.  This includes the effective use of work time and supplies, working safely, following established work practices, and seeking ways to improve operations.

  • Participate in Improvement – recommend procedures that reduce costs and streamline operations while improving quality.
  • Maintain neat, clean and professional work area.

Initiative

Self-motivated and contributes to new ideas.

  • Improvements – initiate improvements and apply new methods of working to help achieve goals.
  • Learning on the go develop and discuss an action plan when facing new problems. Be open to suggestions, improvements in performance, change in practice and/or skills and other challenges that may present.

Knowledge, Skills and Abilities

  • Maintains self-motivation and sustains a high level of momentum.
  • Able to successfully prioritize when faced with requests, demands and deadlines.
  • Knowledge of customer service concepts.
  • Must be extremely detail oriented and able to perform accurate and appropriate documentation.
  • Proven ability to communicate effectively, both in written and oral form.
  • Ability to communicate effectively in English, both verbally and in writing.
  • Proven ability to work as part of a team, in a fast-paced productive-oriented environment.
  • Ability to prioritize, highly organized.

Education Requirements

Required:        High School Graduate, GED or Equivalent

Certification/Licensure Requirements

Required:

  • Must have and maintain a license by the Oregon Health Authority as a Paramedic or EMT-Intermediate in good standing.
  • Current AHA Basic Life Support certification (BLS HCP)
  • Current Advance Life Support (ACLS) certificate issued by AHA
  • Current Pediatric Advanced Life support (PALS) certificate issued by AHA
  • Current Pre-hospital Trauma Life Support
  • Current Neonate Advanced Life Support (NALS),
  • Current blood borne pathogen (BBP)certificate,
  • must be able to obtain other training as requested by the unit/department within a timely manner.