Patient Access Registrar – Emergency Department | Casual

Jena Knowles

Position Summary

The Patient Access Registrar (PAR) will perform the duties assigned by the Business Office Manager.  Patient Access Registrar is responsible for the day-to-day admissions of ER, OB, Inpatient, Swing Bed, Day Surgery, Observation, Outpatient, and Transition Care patients; ensuring the needs of all patients are met in a timely manner as well as following through with the charts upon completion of their visit to coordinate patient-care from pre-admission through discharge.  Also ensuring accurate patient demographics, insurance verification, orders, authorization verification, and scanning.  Works with members of the healthcare team to assure a collaborative approach is maintained in care of treatment of the patient/for patient information.  Multi-tasking, self-motivation, organization skills, and the ability to work in a fast-paced environment are required.  Actively participates in the department’s performance improvement and continuous quality improvement (CQI) activities.

Essential Functions & Responsibilities

  • Operates the multi-line telephone system in a professional manner; directing calls to appropriate staff, taking accurate messages and responding to inquiries appropriately.
  • Greet patients, family and staff in a respectful and professional way.
  • Obtain and enter patient information into the computer system accurately; including demographics, insurance and type of service.
  • Accurate scanning of insurance cards and verifications.
  • Use web tools to collect insurance information and eligibility for every patient.
  • Authorization of admissions into the hospital including ambulance if necessary.
  • Completion of night paperwork.
  • Types required documents and correspondence.
  • Organizes and maintains client records and company files.
  • Complies with all applicable company policies and procedures.
  • Communicates appropriately and clearly to all Team Members.
  • Demonstrates the ability to be flexible and organized in stressful situations.
  • Is a resource to Team Members.
  • Is responsive and respecful to Charge Nurse and Provider decisions.
  • Manages and operates equipment safely and correctly.
  • Supports and maintains a culture of safety, quality and professionalism.
  • Learning on the go – develop an action plan when facing new problems, and be open to change.

Education, Experience & Certification/Licensure


  • High School Diploma or GED equavalent – required
  • Basic computer and typing knowledge and navigation skills – required


  • Medical Terminology courses or background
  • Experience with release of information
  • Experience with Electronic Medical Records (EMR) transcription
  • Experience in a Medical Office or Hospital setting

For More Information, Contact

Holly Thompson, Human Resources | 541-640-6901

Why Blue Mountain Hospital District & Grant County?

The Blue Mountain Hospital District (BMHD) is located in Grant County, Oregon, at the heart of the John Day River, in beautiful, rural, Eastern Oregon.  Our District is comprised of a Critical Access Hospital (CAH), Family & Rural Medicine Clinic, Home Health and Hospice, Emergency Medical Services, an Intermediate Care Center and all of the supporting ancillary departments necessary to care for the health and wellness of our community.

Our District spans from John Day to Prairie City, nestled in a valley surrounded by the Blue Mountains.  The Strawberry Mountain Range and John Day River Valley offers a variety of outdoor activities, from abundant hiking/mountain biking/horse riding trails, to high and low lakes and ponds.  Our area is known to be a “go to” place not just for recreation, but also for big game hunting and fishing!

Join our family-like team and settle into a lifestyle that is hard to beat!

For more information on our area, visit our Grant County Chamber of Commerce and Discover John Day pages at: and