Phlebotomist – Laboratory | Full Time

Holly Thompson

Why Blue Mountain Hospital District & Grant County?

The Blue Mountain Hospital District (BMHD) is located in Grant County, Oregon, at the heart of the John Day River, in beautiful, rural, Eastern Oregon.  Our District is comprised of a Critical Access Hospital (CAH), Family & Rural Medicine Clinic, Home Health and Hospice, Emergency Medical Services, an Intermediate Care Center and all of the supporting ancillary departments necessary to care for the health and wellness of our community.

Our District spans from John Day to Prairie City, nestled in a valley surrounded by the Blue Mountains.  The Strawberry Mountain Range and John Day River Valley offers a variety of outdoor activities, from abundant hiking/mountain biking/horse riding trails, to high and low lakes and ponds.  Our area is known to be a “go to” place not just for recreation, but also for big game hunting and fishing!

Join our family-like team and settle into a lifestyle that is hard to beat!

For more information on our area, visit our Grant County Chamber of Commerce page at: https://www.gcoregonlive.com/

Job Summary:

The phlebotomist performs venipuncture techniques to obtain quality blood samples from patients and prepares those specimens for medical testing. The phlebotomist has direct contact with patients and must create an atmosphere of trust and confidence while explaining procedures and drawing blood specimens in a skillful, safe and accurate manner.

Phlebotomists prepare blood samples following strict safety precautions. A phlebotomist must work well under pressure and be sensitive to confidentiality and accuracy in recording a patient’s blood history.

Essential Functions and Responsibilities:

  • Greet and welcome patients using AIDET methodologies, verifies patient identification, verifies tests ordered by the physician and checks specimen requirements before performing phlebotomy procedure.
  • Collect and prepare samples for analysis accurately and skillfully; evaluates suitability of the specimens, appropriately accepting or rejecting them according to laboratory policy.
  • Perform venipuncture or capillary collection of blood specimens using proper techniques, paying attention to the proper order of tube collection as well as labeling tubes in the patient’s presence.
  • Assist in the processing of specimens; distributes paperwork and specimens to appropriate departments or according to the reference lab test directory for send-outs.
  • Use the lab computer system: order entry for patient testing, patient inquiries for finding specific patient results, adding tests on previously collected samples.
  • Restock and track inventory in the phlebotomy room and mobile blood drawing trays.
  • Collect samples for pre-employment, DOT and random urine samples for drug testing while maintaining chain of custody as required by specific order set.
  • Collect non-DOT and DOT breath alcohol samples testing while maintaining chain of custody as required by specific order set.
  • Collect Covid-19 specimens in-house and at the outdoor designated Covid-19 collection area.
  • Assist nursing staff with collections of ER, swing bed, and inpatients when necessary.

Core Accountabilities:

Productivity

Demonstrae ability to maintain a high lvel of output without sacrificing quality

  • Able to demonstrate and maintain consistent and efficient performance.
  • Able to work with small products with repetitive motion and dexterity required.

Technical Skills

Demonstrate ability to learn and maintain appropriate technical skills to effectively provide samples that will result in accurate laboratory analysis.

  • Display a thorough understanding of phlebotomy procedures, sample processing, test/order management utilizing the laboratory information system and medical terminology.
  • Scope of knowledge includes pre-analytical test requirements, phlebotomy, DOT/Non DOT specimen collection and specimen processing for specimens sent to contracted reference labs.

Teamwork

Establish & maintain solid work relationships, through communication, cooperation, and positive interaction with all employees, staff and physicians.

  • Approachability – build rapport by making the effort to be cooperative and adaptive, put others at ease, and support co-workers.
  • Listening – practice active listening; display patience when listening to the views of others, and discuss differing opinions with an open mind.
  • Problem Solving work with others to prevent problems & find a solution when issues arise.

Customer Service

Exhibit professional behavior while being caring and compasionate.

  • Customer Focusdedicated to meeting the expectations of the internal customer. Demonstrate sensitivity, empathy, concern and respect for others.  Act with the patient care in mind, gain trust and respect by building and maintaining effective relationships.
  • Maintain confidentialityin accordance with hospital and HIPAA regulations.

Effective Use of Resources

Maximize the resources while minimizing waste and controlling expenses.  This includes the effective use of work time and supplies, working safely, following established work practices, and seeking ways to improve operations.

  • Improvement – recommend procedures that reduce costs and streamline operations while improving quality.
  • Maintain neat, clean and professional work area.

Initiative 

Self-motiviated and contribute to new ideas.

  • Improvements – initiate improvements and apply new methods of working to help achieve goals.
  • Learning on the go develop an action plan when facing new problems, and be open to change.

Knowledge, Skills and Abilities:

  • Maintains self-motivation and sustains a high level of momentum.
  • Able to successfully prioritize when faced with requests, demands and deadlines.
  • Knowledge of customer service concepts.
  • Must be extremely detail oriented and able to perform accurate and thorough recordkeeping.
  • Proven ability to communicate effectively, both in written and oral form.
  • Ability to communicate effectively in English, both verbally and in writing.
  • Proven ability to work as part of a team, in a fast-paced production-oriented environment.
  • Ability to prioritize, highly organized.

Education Requirements:

Required:

  • High school diploma or GED.  Completion of approved Phlebotomy Technician Program or three months on the job phlebotomy training or experience in a clinical setting

 Preferred:

  • 1 year of phlebotomy related experience – or-
  • Successful completion of a nationally accredited phlebotomy or medical assistant training program, – or-
  • Successful completion of an internship while actively enrolled in and progressing through a nationally accredited phlebotomy or medical assistant training program
  • Knowledge of specimen handling and collection requirements, general laboratory workflow, and basic medical terminology

Certification/Licensure Requirements:

Required:

  • None

Preferred:

  • Certification (Certified Phlebotomy Technician (PBT), etc.) from a state or government agency or nationally recognized organization, eg. American Society for Clinical Pathology (ASCP),National Credentialing Agency for Laboratory Personnel (NCA)