Blue Mountain Home Health & Hospice Named a 2022 Hospice Honors Recipient
John Day, 5/5/2022 — Blue Mountain Home Health & Hospice has been named a 2022 Hospice Honors recipient by HEALTHCAREfirst, a leading provider of billing and coding services, CAHPS surveys and advanced analytics. Hospice Honors is a prestigious program that recognizes hospices providing the highest level of quality as measured from the caregiver’s point of view.
“Hospice Honors recipients are industry leaders in providing quality care and constantly seeking ways to improve,” said Ronda Howard, Vice President Revenue Cycle and CAHPS at HEALTHCAREfirst. “We are honored to be aligned with such high performing agencies like Blue Mountain Home Health & Hospice and we congratulate them on their success.”
Award criteria were based on Hospice CAHPS survey results for an evaluation period of October 2020 through September 2021. Award recipients were identified by evaluating performance on a set of 24 quality indicator measures. Performance scores were aggregated from all completed surveys and were compared on a question-by-question basis to a National Performance Score calculated from all hospices contained in the HEALTHCAREfirst’s Hospice CAHPS database. Hospice Honors recipients include those hospices scoring above the HEALTHCAREfirst National Performance Score on 20 of the evaluated questions. HEALTHCAREfirst holds a special recognition, Hospice Honors Elite, to honor hospices scoring above the HEALTHCAREfirst National Performance Score on all 24 of the evaluated questions.
“I am so lucky to work with the hospice team at Blue Mountain Hospice.” Said Sylva Ross, Director of Blue Mountain Home Health & Hospice, “Everyone on the team is committed to providing high quality patient care in Grant County and they are so deserving of this award and recognition. For over 10 years I have watched this team of people grow and learn, and be completely committed to their jobs. We at Blue Mountain Hospice love serving Grant County, the beautiful scenery and the priceless friendships are what make us come to work each day.”